Frequently Asked Questions

ID #1006

My new cartridge won't produce vapor when I inhale! What should I do?

Occasionally, we have had a few customers reach out to us for assistance with some of their cartridges. This usually occurs when the cartridge cannot make a firm connection with the battery. This creates a short circuit and prevents the cartridge from working properly.


We have researched a variety of different shorthand methods on repairing these defective cartridges. As a result, we are providing this FAQ page with the methods and processes used to find the solution. If you experience one of these cartridges, you can always inform us and we will replace it with your next order. In the meantime, these methods may prove useful and fixing your cartridge.


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2013-04-12 16:09